Client Feedback
As a communications expert, how does Theresa communicate differently?
Her communication is like surgery – she listens really well and she understands the source of the problem
She communicates perfectly – clear and accountable for the words she uses
Very connected to people, related to the conversation and really listens
She puts a lot of energy, thought and effort into every communication
She put me at ease immediately – I was able to trust her easily and even be raw
She can hear b******* a mile away
Very courteous, but direct
She's got thought-provoking responses to everything
Her one-liners have so much impact
Gets to the heart of the matter very quickly
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Theresa is known as a listening expert. How does Theresa listen differently?
Most will try to guess what you are saying, waiting to talk – she doesn’t do that… She listens for your experience, not for information – and also for what you are not saying, and whatever needs to be addressed
Empathetic, authentic – while still holding others accountable
She ensures that she gets to the heart of the matter – regardless of your ability to communicate
She listens without definition, without stories, or things in the background
I rate her listening as exceptional – based on the feedback and responses she gives – it's all tailored to me, based on her listening, which is a very developed skill, very powerful
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